The Communication Dynamic for OSH
- E. Scott Geller (Safety Performance Solutions / Virginia Tech)
- Document ID
- American Society of Safety Engineers
- Professional Safety
- Publication Date
- September 2018
- Document Type
- Journal Paper
- 44 - 49
- 2018. American Society of Safety Professionals
- 1 in the last 30 days
- 19 since 2007
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- Creating an injury-free workplace requires a cultural transformation from dependency and independency to interdependency.
- Such interdependency requires routine interpersonal communication, which is the first of seven C-words defined and illustrated in this article. These C-words reveal basic human dynamics that can inhibit or facilitate a brother’s/sister’s keeper work culture for OSH.
- Each C-word reflects evidence-based techniques for addressing the human dynamics of OSH and sustaining an injury-free work culture.
Achieving and maintaining an injury-free workplace require a cultural transformation from dependency and independency to interdependency. In other words, it is not enough for workers to rely on the company to keep them safe through engineering technology and enforcement of safety rules. Nor is it sufficient for employees to count on only their own individual effort to keep them free from personal injury. Rather, people need others to remove environmental hazards they do not notice and to provide corrective feedback for at-risk behavior they may not realize they are performing. Such interdependency requires routine interpersonal communication.
The overall work culture and human dynamics of the situation determine whether interpersonal exchanges for personal safety are likely to occur and whether the impact of such interactions will be beneficial or detrimental to OSH. The human dynamics of an organization simultaneously both reflect and influence its culture. That is, certain aspects of a work setting affect human dynamics, and these personal and interpersonal dynamics in turn alter the culture.
This article defines and illustrates seven C-words, which reveal basic human dynamics that can inhibit or facilitate the achievement and maintenance of a brother’s/sister’s keeper work culture for OSH. The first C-word, communication, influences each of the six others: courage, commitment, choice, competence, community and compassion (Figure 1).
|File Size||321 KB||Number of Pages||6|