Randolph Phillips, VP Reliability Baker Hughes, Inc. Scott Schmidt,
President D&E, Baker Hughes, Inc.
SPE Middle East Health, Safety, Security, and Environment Conference and Exhibition,
2-4 April 2012,
Abu Dhabi, UAE
Over the past two years, Baker Hughes has undergone an extensive reorganization
from 7 independent P&L divisions to 9 cross-product line regional P&L
centers. During the second year of this transformation, the acquisition of BJ
Services was announced, thus adding to the services and products portfolio.
Finally, the events in the Gulf of Mexico in 2010 have created a new level of
standards and oversight from government regulators, third-party industrial
groups and customers. In many ways, the requirements for Service Quality and
HS&E are now converging for certain “Products & Services”. In this
presentation, we will cover the consolidation of 7+ divisional Quality systems
into one operating and Quality Management System (QMS) and the change
management process still underway to drive standardized and consistent
execution of products and services worldwide. This includes consolidation of
“best practice” processes/procedures over the product lifecycle including
design, manufacturing, and operations.
Throughout this transformation, our goal has been to be compliant with all
required, existing and new, regulatory, third-party (e.g., ISO, API) and
customer-specific requirements. The Baker Hughes Operating System (BHOS) will
enable flawless execution to help reduce our customers’ operating costs as well
as drive internal productivity. As we enter the third year of our
transformation, the benefits of the reorganization are now becoming measurable
to Baker Hughes and our customers. This presentation will conclude with a
summary of the progress to date, the ongoing changes to compliance standards
and oversight for products and services due to the Gulf of Mexico, the growing
synergies between Reliability, Quality and HS&E.